Our Company

Work within the law in a safe and diligent manner. 

Collaborative approach to identify solutions to solve problems. 

Being fair, open and honest in our dealings with people. 

Maintain highest personal & professional conduct. 

Uphold IMA Code of Ethics and Code of Conduct, both of which encourage professional and ethical standards. 

Promote Best Practice Principles & Continuous improvement.

Employees & Operators

Our directors, managers, employees and operators are all hold proper training qualifications and licensed under NSW Police CAPI section.

We only engage licensed, experienced operators who are required at all times to maintain a high standard of excellance at a cost effective price.

Our Sydney CBD & Metro Areas are covered on a daily basis.

NSW Rural / Out of Metro Areas are normally covered on a circuit basis by areas or assigned ad-hoc to other operators meet required service dates.

Other NSW Remote & Interstate Areas covered by external accredited agents who are required to meet our selection criteria including licensing, experience, insurance, geographical location.

Management Systems

We have our own Policy & Procedures Manual that provides clear practices to be followed for compliance to relative rules & leglislation.

Our Mercantile Management Computer System has been developed to support a full range of activities. Individual client's requirements, forms etc can be loaded & customised on our system to suit your requirements.

We operate modern IT systems & intelligent IP based phone systems for full security of data and voice exchange for our customers, operators & debtors.