 |
" For all your service requirements " ( Ph 1300 161 564 |
| |
| Field
Calls
ARCS Mercantile specialise in this field and highly suggest use of field calls as
part of factual investigations, to determine background information prior to and part of legal action.
Sometimes we find Field Calls can be what it takes to
obtain payments and avoid any unnecessary costly legal action. We may also find the debtor is already
bankrupt or skipped so it is not advisable to commence any legal proceedings unless necessary.
Our Services include (but not limited to):
v Attend given addresses and ascertain personal, business, employment information. v Detailed Service Report including information requested, willingness to co-operate, conversation(s) held, body language, condition of property visited, assets sighted and photographs when required/available. v Interview not only debtor but with neighbours, references, other industry businesses when required to validate any information. v When debt related demand payment or reason for non-payment, obtain current financial position or negotiate instalment terms. If your client has “skipped” (moved intentionally without notifying you) we: v Use ‘skip tracing techniques’ through a range of databases and public records. v Follow up any leads personal, business, family. v Attend any new addresses found and interview the client and establish new information.
Other Important Information;
v Charges may be required to be paid "in advance" for non-account customers (at our decision). Please see our Terms of Trade and General Conditions or Contact Us before before sending instructions. v Please supply as much information about debtor (Home & work address, phone numbers, description/photo, vehicle rego, time of day expected home etc). v A minimum of 3 attempts will be made to given address (unless debtor no longer resides at address or threated with violence) at various times of day, night & weekends. Rural/Remote & Interstate work may incurr costs for each attempt. v Charges will apply for each address attended even if debtor is not located. When visiting multiple addresses we may charge at lower hourly rate if addresses are in same locality and more cost effective for Agent and customer. v There are no refunds or "free work" once we commence work on any matters. v If our agents discover the Debtor has left the given address and locates a new address, they will automatically attend the new address if in the same locality unless otherwise instructed. Additional Charge will be added to invoice for new address attended and will report on those findings. v All Standard Rates & Charges are based on being provided adequate time to complete the task required. v ARCS Mercantile take NO responsibility for the accuracy, legality, or content of information sent to us. Responsibility is purely with the issuer (Creditor, Plaintiff, Applicant, Solicitor, Agent etc - ie: Not ARCS Mercantile) v By Sending work to ARCS Mercantile you agree to our Standard Rates & Charges and Terms of Trade and General Conditions.
|
Our Services
Field
Calls
Our service keeps
clients informed with up to date information. We often can achieve a faster result
and save cost on unnecessary legal action (continue)
Process
Service
Proper service delivery effected on all your legal documents by the required date (continue)
Repossessions
Prompt service and turnaround for all range of commodities (continue)
Legal Services
Court
attendance for Examination Hearings, registration of documents. Lodgment of documents (continue)
Skip
Tracing
Lawful investigations with access to many secure databases (continue)
Debt
Collection
Different approaches to
suit different situations, achieve better results (continue)
|
Copyright © 2010 ARCS Global Pty Ltd - T/as ARCS Mercantile ABN 66 115 336 377 - NSW CAPI Licence 409398296