Field Call Service ARCS Mercantile specialise in this field and highly suggest use of field calls as part of factual investigations, to determine background information prior to and part of legal action. Our Services include (but not limited to): Attend given addresses and ascertain personal, business, employment information. Detailed Service Report including information requested, willingness to co-operate, conversation(s) held, body language, condition of property visited, assets sighted and photographs when required/available. Interview not only with client but with neighbours, references, other industry businesses when required to validate any information. When debt related demand payment or reason for non-payment, obtain current financial position or negotiate instalment terms. If your client has “skipped” (moved intentionally without notifying you) we: Use ‘skip tracing techniques’ through a range of databases and public records. Follow up on any leads personal, business, family. Attend any new addresses found and interview the client and establish new information.