Process Service

ARCS Mercantile specialise in Process Service of all Legal Documents. Our Systems ensure proper service delivery of all your legal documents at competitive costs.

Prompt, Accurate, Reliable - Our Process Servers ensure service is effected correctly and by required date.

“URGENT” and “SUPER URGENT - SAME DAY” service is available as required.

Process Services include (but not limited to):

v      Legal letters, correspondence, notice of intended repossession.

v      Statements of Claim (All Local, District, Supreme Courts)

v      Subpoenas, Garnishee Orders, Examination Notices/Orders

v      Bankruptcy notices, Creditors Petitions (Federal Magistrate Courts)

v      Family Law/Federal Court documents.

v      Local, District, Supreme Court documents.

We provide Affidavits of Service, Acknowledgments of Service, Affidavits of Attempted Service and Service Reports as applicable for all documents as required.

If your client has “skipped” (moved intentionally without notifying you) we: 

v     Use ‘skip tracing techniques’ through a range of databases and public records.

v     Follow up any leads personal, business, family.

v     Attend any new addresses found and interview the client and establish new information.

Other Important Information;

v      Every effort is made to ensure service is effected by required date however we are unable to make a 100% guarantee of delivery documents to to variable circumstances.

v      Standard Rates & Charges are per Defendant, per Address. Where documents are served at the same time at the same address (multiple defendants), you will only normally be are only charged for One Defendant at that Address.

v      Charges may be required to be paid "in advance" for non-account customers (at our decision) before we return affidavits or documents. Please see our Terms of Trade and General Conditions or Contact Us before before sending documents.

v      Please supply as much information about defendant/respondent (Home & work address, phone numbers, description/photo, vehicle rego, time of day expected home etc) to assist with Service of Documents .

v      A minimum of 3 attempts will be made to serve documents (unless person no longer resides at address or threated with violence) at various times of day, night & weekends. Rural/Remote & Interstate work may incurr costs for each attempt.

v      Charges will apply for Attempted Service at an address even if documents can not be Served. There are no refunds or "free work" once we commence work on any matters.

v      If our agents discover the Defendant/Respondent/Witness has left the given address and locates a new address to serve the documents, they will automatically attend the new address if in the same locality to serve the document unless otherwise instructed. Additional Charge will be added to invoice for new address attended.

v      Subpoena documents require Conduct Money, preferably a cheque made to the Witness to be sent with the documents. If Nil or incorrect Conduct Money supplied, money will required to be Paid in Full to us before documents served, additional charges apply.

v      All Standard Rates & Charges are based on being provided adequate time to complete the task required and return the Affidavits & Documents by standard post. URGENT matters, NSW Country / Interstate services will incurr Express Post or Courier Charges added to invoice.

v      ARCS Mercantile take NO responsibility for the accuracy, legality, or content of the documents sent to us. Responsibility is purely with the issuer (Plaintiff, Applicant, Solicitor, Agent etc - ie: Not ARCS Mercantile)

v     By Sending work to ARCS Mercantile you agree to our Standard Rates & Charges and Terms of Trade and General Conditions.

Serviced Areas

Standard Rates & Charges  

Terms of Trade and General Conditions