Debt Collection ARCS Mercantile use professional and ethical methods to recover your unpaid and overdue accounts. Debt recovery commences with a timely managed sequence of letters and phone calls at specific intervals prior to considering legal action. Our Services include: Polite, but firm, no-nonsense attitude to ensure debts are recovered quickly. Ensuring positive relationships are maintained with your clients (when required). Agreed payment arrangement process when payment in full can not be collected immediately. (With the client’s approval, payment may be collected in full in 30 days or spread over regular instalments ie: 90 days. This can sometimes make the difference between obtaining payment and litigation). Field Call to meet the debtor face to face to demand payment, negotiation, and/or collection of money owing. A report is provided including conversation with the debtor, neighbours (if required), reason for non-payment, condition of property/assets sighted and details of financial position. After exhausting the debt recovery process, in the event that debt recovery is only likely through litigation, we will assist or make recommendation to solicitors who will provide a full legal service.